[Resolved] Reliance Communications — Internet not access

jayanta gorai

from Kolkata, West Bengal

Address:	713213
Website:	Reliance india mobile

I have brought a reliance gsm 3g sim card ([protected]) offering 1gb 3g data/day. But from 14th june i can not acces internet. I complained (Complain number[protected] to the customer care on 16th june. They promise to solve the problem within 72hrs. But till now my problem has not been solved. When i called again to the customer care they replied wait sir network team will solve this problem as soon as possible but till now has not been solved. Out of 70 days offer till now i can't use 13days. They cheat with me. Kindly solve this problem. Thank you

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Jul 31, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Reliance Communications Customer Care's response Dear Jayanta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jun 26, 2017

Updated by jayanta gorai my alternate mobile numbers are [protected], [protected].

Jun 26, 2017

Updated by jayanta gorai After complaining to this website I have received many call from [protected], [protected], [protected], [protected] asking for my Debit card number to solve my problem.In their words, "Hello sir I am from Reliance customer care.I will solve your problem.For this you have to recharge your number by a debit card.So give me your debit card number."

I knew that they wanted to cheat with me and stole money from.Then I disconnect the call.

so my request to you sir kindly arrest them.I hear from some people that they stole money from farmer, and then this farmer goes to suicide.

So my request quickly take an action for such fraudulent case. Thank you...

Jun 28, 2017

Updated by jayanta gorai My problem was not solved.

Jun 29, 2017

Updated by jayanta gorai Today is 29th june, 2017. Till now my problem was not solve.

Jul 01, 2017

Updated by jayanta gorai Reliance communication promised me to give a resolution of my problem by 30th june.But till now my problem was not solve.I called customer care they said please wait your problem will be solved.

I want to know from reliance how many days will you or your team will take to solve this?????

I register a complain on 16th jun complain number[protected] . Without solving my problem they close my complain.Then I register again a complain, number[protected] on 28th jun.They said it will be solved within 72hrs, but it not solved.Again they take a complain with numbering[protected] on 28th june and promised to solve it on or before 30th june.

But till now I can't access net connectivity on Reliance gsm.It's a worst company.Their job is to cheat people.They are a cheater.

I give a suggestion, please come to road and beg from people like a begger.

GO TO HELL...