[Resolved] Reliance Communications — Involuntary subscription to VAS | |||
Reliance has been deducting money from my main balance (Ph. No. [protected] ) by forced subscription of value added services. I have not subscribed to any service. Over 222 rupees have been deducted in less than month. I tried calling customer care and complaining about it but the problem still persists. I am very disappointed and disgusted by this. Despite repeatedly unsubscribing to VAS which have been forced on me, it keeps happening over and over. Please look into the matter and refund my balance. Also make certain such things don't happen again. Was this information helpful? | |||
Aug 21, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Reliance Communications Customer Care's response Dear Rajsri, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jul 12, 2017 Reliance Communications Customer Care's response Dear Rajsri, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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