[Resolved] Reliance Communications — Issue related to plan

sangeet kumar 88

from Dehra Dun, Uttarakhand

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	reliance

Reliance authority,

I got call from your executive randomly from ATUL whose contact detail is [protected] for porting my mobile no which is [protected] airtel to reliance.
I agreed on some beneficial plans regarding my daily usage, mr atul explained me about your 299Rs plan in which i will get unlimited calling and 3 gb 3g and 4g both.
But by the time converted my plan to reliance i am not getting any benefit as offered earlier. And my bill limit is exceeding each month by 80Rs.

Please ensure me that what benefit i got for data usage is now 1gb for a month which was earlier promised 3 gb.
Take some necessary action regarding this.

Costumer name - sangeet kumar
Mobile no- [protected]
Working - INDIA NEWS CHANNEL

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May 26, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Reliance Communications Customer Care's response Dear Sangeet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Apr 25, 2017

Reliance Communications Customer Care's response Dear Sangeet,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications