[Resolved] Reliance Communications — Legal notice for [protected]

Kumar2627

from Chennai, Tamil Nadu

Address:

600071

First of all i am very disappointed wit this pathetic service of reliance. Though i had stopped using reliance since 2015 still facing challenges. I had a similar notice last year and i paid after lot of discussion wit murali from reliance haddkws road. Also got confirmation mail on f&f

Reference: a/c no:[protected] mdn no: [protected] date : 21-sep-2016
Transaction id :[protected]

I tried through customer care to explain the same but waste no one responsed properly. Tried reaching to manikandan from haddows road legal team he is also not responsive i had called him 10 times in last one week.

I have been getting calls from delhi legal team. Asked to share email i'd so that i give all docs but again no response

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Jun 3, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Reliance Communications Customer Care's response Dear Mr. Kumar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Apr 29, 2017

Updated by Kumar2627 As per the above response. I got a call on the same day from someone in Mumbai. I had spent 5 mins explaining the same issue again. She assured me that, she will get back to me in couple of hours. But till now i have not received any call back. In addition, to this i had also received attached msg from reliance today.I called the number given in that msg, he said he will share a mail id to which i can send relevant emails but have not received any. I am running pillar to post to without any solution.

If you guys would have shown the same interest and action in solving my networks issue. May be i would have been still a reliance customer. I am really highly disappointed with the service of Reliance.

Its really annoying and harassing to receive msg when u have paid all the dues. That too after a year u get a such messages.

Verified Support

May 01, 2017

Reliance Communications Customer Care's response Dear Mr. Kumar,

As per our discussion request you to share the relevant screenshot so that we may assist you further with the same.

Regards
Reliance Communications

May 03, 2017

Updated by Kumar2627 Hi Reliance communication team,

You had asked for a screenshot of the message that i have received from Relaince. The same was provide on Apr 29 (My earlier) correspondence. Please be specific, if you need any other details.

May 04, 2017

Updated by Kumar2627 I have also sent relevant mail proofs to the above said phone number in the attachment. Have been doing multiple follow up with this guy. But not proper response

May 12, 2017

Updated by Kumar2627 I have not got an update yet from Reliance Communication.