Reliance Communications Limited — Broadband Internet connection: Service not provided as per contract

Address:Jaipur, Rajasthan

I had applied for the new broadband internet connection dated : 28/04/2014. All the documents have been submitted even with advance amount cheque of Rs 2100/- (By Cheque 1700/- + By Cash 400/-). At the time of application submission they said for Next day installation.

Now 5 days have been already spend & still waiting for some response from their side. None of the reliance person is picking my phone including sales executive(Mr. Hitesh Sharma).

All documents & cheque were submitted on the same day. The services have not been provided to us as per the contract hence i would like to file a complaint `against RCOM.

Consumer Application Form(CAF) No : [protected]

Regards

Narendra Singh
[protected]
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear Sir,

As per our telephonic conversation, concerned reliance person decided to return money & document before 15th May 2014. Today is 26th May, still there is no response from their side.

I had called the sales executive many times, he ignored my every time.

Still i am waiting for my money & documents.

Narendra Singh
[protected]

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