[Resolved]  Reliance Communications Limited — fake bills / looting subscribers

Address:

208007

Earlier data card 4g plan is for rs 999/- 40 gb/month
No [protected]

Rcom assured that plan will be remain same, wont be any change in data plan, rental and benefits.

New 4g wipod purchased for rs. 900/_

Data card (Wipod) was deactivated within 4 days.

Bill received for rs.4670/-
Now rcom is forcing to pay rs. 1769

What is this?
How it can be possible that 4 days bill of rs. 1769

Not liable to pay a single penny for this fake bill.

Telecom act :

• the service providers must inform the customer in writing, within a week of activation of service, the complete details
Of his tariff plan.in addition, as and when there are any changes in any aspect/item of tariff in the chosen package, the
Operator shall intimate, in writing, such changes to those subscribers whose tariff packages undergo a change.

• a tariff plan once offered by a service provider shall be available to a subscriber for a minimum period of 6 months from the date of his enrolment into that tariff plan. During this 6 months period, the service provider is free to reduce the tariff;
But increase in any item of tariff in the plan is not permitted. However, the subscriber is free to choose any other
Tariff plan even during the 6 months period.
• customer has the right to move from one tariff to another plan offered by his service provider any time without having
To pay any fee for the migration. A subscriber's request for a change of tariff plan shall be accepted and implemented
Immediately or from the start of the next billing cycle.

Its really bogus and malafide working.

Thanks

Zeeshan ali khan