[Resolved] Reliance Communications Limited — Postpaid data regarding | |||
I have a Reliance company postpaid and prepaid Consumer "[protected]" & "[protected]", have taken 4GFREEDOM350 of Rs 350 in postpaid, when I took this plan, then the basic facility was given in it, 1000 minutes of calling, 1GB 4G data, 1GB 3G Data, 2G Unlimited, 100 sms, After the April Billing Cycle I was not given 1GB 4G but given 627.62MB, Complaint from customer care was asked to contact the retailer or Reliance Store, if complaint with the nodal officer, 627.62 mb promotional data is spoken but ended up data speed of my 4G at 627.62 mb, got 1 GB additional they say less running speed nodal Officer network complaint from 2G to complaint to note, Ye came no solution to my problem 627.62 MB Only 4G DATA is not the same as your Customer Care value I also have NOTIFICATION PROVE, which you can see in the document, FILE SCREENSHORT 2 19 MAY 2017 AND file screenhort 1 May 18, 2017 The file is also MYACCOUNT Free Unit And your customer care these do not even know 4G NETWORK on 3G DATA work like 2G data and the entire complaint averted said Complaint Network .. And when I made the port sms, I got the call from the customer care on the call now and changed your plan to 299. You will get 3GB data but nothing like this is found, I am compelled to do the basic OLD SERVICE, Will have to port from Reliance ... Thankyou Was this information helpful? | |||
Jun 24, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 22, 2017 Reliance Communications Customer Care's response Dear Subodh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support May 24, 2017 Reliance Communications Customer Care's response Dear Subodh, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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