[Resolved]  Reliance Communications Limited — Threatening Email and No Help from RComm Customer Support

Address:

Bangalore, Karnataka

I received a threatening email from Reliance Communications that I need to appear before Prelitigation Lok Adalath Sitting for Pre Litigation Case - 77416/2014-[protected]. Looks like there was a due amount of Rs.1535/- and they've been sending communications to my home address. I have been living abroad for several years now and hence, I paid the amount and contacted Consumer Support with the information. They promptly closed the ticket saying that my reliance number and my phone number does not exist - of course it will not exist because I have been living outside of India for several years now!!! I don't know how to contact them and explain to them that there are no more dues from my side and being abroad I can not appear before the Prelitigation Lok Adalath on the due date. Since I have paid the amount as well, why should there be a need for me to appear? Hopefully this forum can help me get the message across or maybe someone can provide valuable suggestion. Thanks in advance!