Reliance Communications Limited — unnecessarly amount charged and cant deactivate any plans

Address:

East Khasi Hills, Meghalaya

My reliance number is [protected].In my number it is shown that no value added service is activated though its not activated they are charging money for VAS every week unnecessarily .I am loosing more than 15-20 R's a month without any reason .The next thing is that it is written on the reliance brochure that 32 Rs rate cutter gives 1 Paise per min after activating I got the message as 1 Paise per second. On the next day I have done the 94 Rs rate cutter in order to decrease my call rate to 30 Pisa per minute and the offer is not activated or i cant use it .The problem is that i cant deactivate any of my rate cutters and the call rate is too high.. Please sort out my problem and refund my deducted amount...kindly look into the matter and a prompt action will be highly appreciated..