[Resolved]  Reliance Communications — looting people

Address:Prakasam, Andhra Pradesh, 523155

I am chimakurthi bhaskara rao i am facing small issue from the reliance telecommunication department in this issue i have ported my sim from airtel to reliance because that operator gave me the good plans he promised me that yor not going to face any issue reliance but after geting ported sim from them
After that i am facing network issue in my home and other places iit is like whoever call to that number we cant hear there voice and i have complanted to that operator he couldn't fix the problem and told that take other sim use this sim this work properly and definitely you are not going to face any other issue for this as before sim he gave me new plan that telling that you have to pay 250 for every month you can unlimited calls, messages, and internet after some issues because of this sim we ask him to close or block this sim at that he ask us to pay 1850 we asked him that why should we need to pay he is telling that you have used some 1000 messages for that you have to pay we asked that you was the person told me that unlimited messages for the plan what i have bought that operator responded that he didn't like that and you should pay now like these operators try to fraud the people after these things we telling that you done mistake and operator is responds at that time i will talk to our higher authority regarding this to reduce your bill amount and let you to know how much you should pay after this the reliance coustmer care service people contacting us about this complaint they are telling that they are going to solve this issue and yestarday one lady advocate we are going to put up a case on you in delhi consumer court and you should pay now bill amount of 2250 and she used abused words and bad words to the coustmer don't that how to speak with the coustmer like this was happend to us please try to solve this issue
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 23, 2017
Updated by chimakurthi bhaskara rao
i am chimakurthi bhaskara rao i am facing small issue from the reliance telecommunication department for this mobile number [protected] in this issue i have ported my sim from airtel to reliance because that operator gave me the good plans he promised me that yor not going to face any issue reliance but after geting ported sim from them
after that i am facing network issue in my home and other places iit is like whoever call to that number we cant hear there voice and i have complanted to that operator he couldn't fix the problem and told that take other sim use this sim this work properly and definitely you are not going to face any other issue for this as before sim he gave me new plan that telling that you have to pay 250 for every month you can unlimited calls, messages, and internet after some issues because of this sim we ask him to close or block this sim at that he ask us to pay 1850 we asked him that why should we need to pay he is telling that you have used some 1000 messages for that you have to pay we asked that you was the person told me that unlimited messages for the plan what i have bought that operator responded that he didn't like that and you should pay now like these operators try to fraud the people after these things we telling that you done mistake and operator is responds at that time i will talk to our higher authority regarding this to reduce your bill amount and let you to know how much you should pay after this the reliance coustmer care service people contacting us about this complaint they are telling that they are going to solve this issue and yestarday one lady advocate we are going to put up a case on you in delhi consumer court and you should pay now bill amount of 2250 and she used abused words and bad words to the coustmer don't that how to speak with the coustmer like this was happend to us please try to solve this issue
Verified Support
Jul 23, 2017
Reliance Communications Customer Care's response
Dear Chimakurthi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 25, 2017
Reliance Communications Customer Care's response
Dear Chimakurthi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information