[Resolved] Reliance Communications — mobile number portability

rg25m

from Jamshedpur, Jharkhand

Address:

Jaipur, Rajasthan, 302012

My mobile network service provider is reliance communications and i am not satisfied with their services, so i applied for mobile number portability but they are not sending the upc code required for portability, i called customer care to ask them to send me the code but not able to do that because as soon as call gets connected to the customer representative it gets disconnected automatically (After a single ring), i have tried this many times.
Then i called the appellate authority but from their also no proper response was given saying this is not in our jurisdiction.
Now don't know what to do, request you to solve the issue as soon as possible.
Thanks

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Sep 24, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2017

Reliance Communications Customer Care's response Dear Customer,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications