[Resolved]  Reliance Communications — My balance was 177 rs now my balance is 12 rs only

Address:Mumbai City, Maharashtra
Website:www.consumer complaints.in

My balance was rupees 172 and then i saw that my balance is showing only rs 12 where is my money which i have recharged and i have not use the internet also then also reliance have cut my balance how you can do??? With your customer i eant my balance now or i am going to the police station write now then your goodwill will be low only i request yu if yu have not give in 2 hours then i am going to complaint. My phone no is [protected].
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Dec 13, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2016
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 12, 2016
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

I have 3g plan postpaid. i dont understand why i get roaming on my phone even when at home. i have 3g pack but always get 2g speed. many times calls are blocked. i had complained previously also but no action was taken. even customer care keeps calls on hold for long time. till now worst service.

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