[Resolved]  Reliance Communications — My tariff plan changed without my consent and prior permission.

Address:Solan, Himachal Pradesh, 173205

Dear Sir,

Please arrange to change my tariff plan as per my previous plan RTLJalsa 1198.

it was switched to some other plan without my consent and bill was generated.

You are requested to switch my previous approved plan and regenerate bill for April 2017 accordingly.

Hope for fruitful association.

Regards,

Rajesh kumar
Mobile No. [protected]
Was this information helpful?
No (0)
Yes (0)
May 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 30, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

My no. [protected].I am facing these problems for -
1.I have made recharge of rs 60 for 60 as per offer but i was provided only 39rs.
2.on 19april 2017, my all balance was deductec in name of VAS which i never opted for.
3 .While calling to customer care, they didn't pick up call rather put it on hold..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information