[Resolved] Reliance Communications — New sim outgoing call barred

 
4 Reviews
 Tinuantony on Jun 7, 2016
My name is tinu p antony from kochi kerala and mob no [protected]. Last 12 year am using this mobile no with airtel network last month one relience customer care will contact me and prefer some good offer then i wish to port to reliance postpaid plan. Relinace exicutive colleted all documents and 300 rupees from my home then sim is activated 31/05/16 but after one day the out going call barred then i go customer care centr they tell some problm in address verification they are call my no then phone attend my mam they only told address of mine and mam it will said it .but the sim is not activated then i again tell customer care they again came and variferd address but the sim is not activated.then i contact sim activation center and verification center they are not help me they tell our job is completed but the sim is not activate.what can i do?? I understand my bad decision for port to reliance with shameless services . I need my sim activated as soon as possible or back to earlier network thank you
Complaint marked as Resolved Oct 15, 2016

Complaint Status


[Jun 07, 2016] Reliance Communications customer support has been notified about the posted complaint.
Reliance Communications Customer Care's response, Jun 08, 2016
Dear Tinu,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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Comments

Dear Tinu,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications
My problem is that i had post paid plan for my reliance sim after then i went for prepaid services in march 2017.although i enjoyed services till 21 march and customer care sent me the message that your outgoings calls are barred due to commercial usage...even i have no outstanding from post paid deptt.then what is the reason for barred outgoing calls of my number (9103213905).(from j&k state)

Kindly sovle the issue.
My alternate number is +919797811500
Kindly look into the matter ASAP
I need port number for changing my network in j&k
Send port through message so that i can continue enjoying services of my number in other network.

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