[Resolved] Reliance Communications — Non providing of data facility as per the plan

Muraleedharan A

from Delhi, Delhi

Address:	Thiruvananthapuram, Kerala, 695007
Website:	Rcom.co.in

I have taken a postpaid connection of 299 plan from reliance communications having mobile no.[protected]. At the time of providing connection the offer was 6 gb 4g data with unlimited talk time. But it is observed that after consuming 1 gb (1024 mb) the 4g data facility is discontinued. Sir, i am a central government maharatna company employee (Ntpc ltd) and my
Connection is official. So please provide/activate the data provision as offered.

The connection was provided by reliance web store, plamoodu, trivandrum kerala 695007. Contact number [protected].

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Reliance Communications Customer Care's response Dear Muraleedharan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

May 29, 2017

Reliance Communications Customer Care's response Dear Muraleedharan,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications