[Resolved] Reliance Communications — not recharged

 
2 Reviews
Faridabad, Faridabad District, Haryana, India
 ankush kehar on Sep 12, 2017
Dear sir,

This has reference to confirm you that, today i recharged my mobile no [protected] for rs inr 152. But still i didnot received any confirmation from your side for recharging, please check at your end if it is not possible to recharge than please amount will be refund into my bank account.

Thanks and regards

Ankush kaher
[protected]
Complaint marked as Resolved Oct 13, 2017

Complaint Status


[Sep 12, 2017] Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Reliance Communications Customer Care's response, Sep 12, 2017
Dear Ankush,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Updated by ankush kehar, Sep 13, 2017
[protected] my alternate No
Updated by ankush kehar, Sep 13, 2017
sir but customer care executive asked for my debit card no and expire date of Debit card no and other detail which is confidential as you know, Why should i share my card information. if you want to retransfer amount into my account than please make dd or check. i cant not give my information.
Updated by ankush kehar, Sep 13, 2017
By mistake i gave my debit card no to and expire date to executive. please guide me what i have to do in this case.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

sir but customer care executive asked for my debit card no and expire date of Debit card no and other detail which is confidential as you know, Why should i share my card information. if you want to retransfer amount into my account than please make dd or check. i cant not give my information.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    43%
    Complaints
    18286
    Pending
    3809
    Resolved
    6907
    phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    location
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    Reliance Communications - not recharged