Reliance Communications — not refund and given silly excuses last 08 days, why?

Address:

Mumbai City, Maharashtra, 400058

Given all asked documents, pan and aadhaar cards copies, bank details with cancel cheques, given signatures where they asked for? Etc than also till todays date mar. 21st 2018 at 10:30am my amounts didn't credited in my given bank account. Why this thing is going on and on? I couldn't understood at all.
In spite of talked on phone, given details again, written nearly five e-mails with full details than also same o same things happened and my case stand still till todays date...
I had given to my bank instructions that if we didn't get our full amounts on mar. 21st 2018 before 14:00pm than start charging 7.9% interest from mar. 08th 2018, at 10:08am [when i had given full details by hand delivery?]

Before reply me you must read and refer all my sent e-mails and check recording our phone calls also... Which all records i have in my folder!!

Fed up with your service...???