[Resolved]  Reliance Communications — Outgoing call facility barred

Address:	Kulgam, Jammu and Kashmir, 192231
Website:	adilbhat.wapka.mobi

Dear sir/madam,

I have converted my number [protected] from postpaid to prepaid on 6th of march 2017, but suddenly the outgoing call of the mentioned number has been barred due to commercial usage, but i have no idea that what is the reason of my number going barred. Now i have contacted the prepaid department about the issue they told me that we have not barred your numbers outgoing call facility.Even they told that it is due to post paid deptt. who made this problem to my number.If my number has been converted to prepaid then postpaid deptt. has no any authority to do the same even i have no outstanding for the bills .prepaid deptt also told that my number had jalsa unltd 299 and the mentioned number calling has been barred due comerc ial usage of the post paid plan .But i have cleared the whole outstanding amount in the last bill sent on 17th of march 2017.Please solve the issue as soon as possible.