[Resolved]  Reliance Communications — Overcharged Bill/ Unethical Customer Service

Address:	620014
Website:	www.rcom.in

Dear Sir

My Datacard number is [protected] . Have been using it for past 3 years. Recently there was an upgrade to 4g & was promised that I can continue with old plan . Old plan is 24GB(999/month) . But when I used the new datacard, within 10 days it stopped working .Customer care informed me that 5gb limit is over . Decided to close the card, but now there are billing me 6500 . I was informed that once data pack is over, there is no topup & have to wait till next billing cycle. So there is no way I could have used extra . But getting call from the same number, customer care used to call me .Was blackmailed in to paying half the amount . Cant go more unethical then this. Hats off to Rcom .Is this the way you treat your loyal customers then god help new ones . Only weapon you have is lawyer notice and intimidating that it will be a waste of time . What we have is social media and public forums .. You dont have great plans least you could do is dont be unethical . Dont expect any solution.Just my 5 cents.