[Resolved] Reliance Communications — Overcharged Postpaid Internet Bill

Situ the rocker

Address:	Mumbai City, Maharashtra, 400710
Website:	www.rcom.co.in

My name is Pradeep Kumar Barik, from Bangalore purchased reliance 3G Wipod with CDMA post paid plan for Rs999 40GB in mid December 2015 .
When reliance upgrades its 3G plan to 4G in August 2016, they promised us that they wont change the rates for 6 months, but after 1 month of service
they have changed their rate plans without informing me either through mail or SMS, due to which I am getting bill of Rs.10508 for Sep To October 2016
I have already raised a complain[protected] &[protected] over this issue, but it still not resolved.
Please resolve this issue as their representatives are incapable of resolving and I am tried of trying with them.

I am attaching 2 images of the 2 month billing highlighting the change in plan without intimating me

+2 photos

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May 12, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Reliance Communications Customer Care's response Dear Pradeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Oct 26, 2016

Updated by Situ the rocker They are just calling .. when I am picking the call they are putting off the call without speaking anything - This is the number - [protected]