[Resolved]  Reliance Communications — Phone outgoing got stopped

Address:400705

Like to infrom that my phone no [protected], outgoing calls got bared from today morning without any information, all your bills are paid before due date.
Now they are saying am calling more than the limit tht tht company given, but i would like to infrom you that am using your unlimit plan for last 1.5 years.

How a "unlimited plan have a limit"

From your customer service they told, it will get active by 3 hours but almost 10 hours over still they are saying it will restart from 3 hours, customer service person is talking like a recorded robot.

Please activate this number at least for 1 days, so that i can port to some better connection than you

Almost i used your network for 2 years

Now i totally fed up..

Please do the need full as soon as possible
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
May 29, 2017
Reliance Communications Customer Care's response
Dear Samsheel,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Talktime and data is lost within minutes without any vas subscription known to my knowledge please let me know why this happens a lot of times and please find a solution to this matter as soon as possible it gives me a lot of headache throughout the day as hard earned money is lost in an unusual manner THANK YOU if you can work this out.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information