[Resolved]  Reliance Communications — plan 349- porting from vodafone on misleading and incorrect plan details by kumar communications

Address:

New Delhi, Delhi, 110085

Hi,

I ported in my number [protected] from vodafone with you based on the information provided by your marketing agent kumar communication that all calls, data, sms etc. Are free on unlimited basis for monthly rentals of rs 349/-. I was also informed that if i pay rs 1200/- to them, this will mean that i wont be required to pay any rentals for next 6 months. I paid rs 1200/- each for two sims ([protected] & [protected]) to them thru paytm on mobile number [protected] on june 10, 2017. Later they told me to confirm to reliance call centre that i paid only rs 300/- as the scheme of rs 1200/- was discontinued, but they assured me that they will pay the rentals for next 6 months on my behalf.
Now, i was shocked to see your messages barely after using your services for a week that i owe you rs 748+ as monthly bills.in fact i got your message on friday night & my outgoing call services were disconnected effective monday in first week of july.
I have since been speaking/ writing to kumar to port out my sims back to vodafone & refund my entire money with damages, but in vein.

Request you to look into it on priority & resolve. I want my entire money back with reasonable damages, port out from reliance to vodafone & blacklisting of kumar communication for such unfair trade practices.

Regards
Rajesh aggarwal
[protected]
[protected]