Reliance Communications — port out problem

Address:

638401

Reliance gsm mobile no: [protected].
Due to closing of reliance 2g network i want to change to other mobile operator.
I am not able to send port change request to 1900. Message not delivering, but i have sufficient balance and mobile showing idea/ reliance network.
Pls help me to change port to other network.
Optional mob no: [protected]
Mail : [protected]@gmail.com