Reliance Communications — portability issue, when rcom already closed service in gujarat

Address:

Bharuch, Gujarat, 392001

Dear sir,
To-day we visited rcom bharuch offer and know our account status, which copy is attached. Account statement shows our credit amount. When you closed service in gujarat circle, you have no right to intrrept customer portability right.
Kindly reply by return mail to satisfy your old loyal customer.
Thanking you,
Shailesh mehta.
M - 9328 240609.

— original message —
Subject: portability issue -mobile : 9328 240609
Date: [protected] 07:55
From: "champaklal & sons, bharuch"
To: [protected]@relianceada.com

Dear sir,
Recently we received sms for closing service in gujarat. ref. to sms we
Selected jio network and finishing process for portability.
Before process, we checked account balance through sms and receiving
Message for 0 amt. but from your end our portability application was
Rejected with reason pending pyt. from us.
With the help of rcom, we made pyt. as per follows :
Sept. invoive amt. - rs. 352/-
Less : our deposit - rs.300/-
Plus : voice charge - rs.258/- -suggested by rcom - bharuch
Pyt. paid rs.310/- on dtd.: 29/09/2017 which receipt is attached
After above, again portability process and again rejected with same
Reason.

So what do you want for portability clearance ? no support / no
Communication to excisting customers !!!

In past, we already suffered for service, which communication are as
Follows :-

Consumer complaints and reviews about reliance mobile service

user63921 [1]

may 12, 2011

Service problem

Hi shailesh,

We hope that we were able to assist you with your concern to your
Satisfaction. for further assistance, you may also write to us at
http://on.fb.me/fzplqp.

Regards,

Rcomcare

user63921 [1]

apr 27, 2011

Service problem

Hi shailesh,

We are extremely sorry for the inconvenience caused to you. this is to
Inform you that your problem is escalated and our team is working on the
Resolution. we will get back to you shortly. you may also write to us at
http://on.fb.me/fzplqp.

Regards,

Rcomcare

user408402 [2]

apr 26, 2011

Service problem

— original message —
From: champaklal & sons.
To: rcomnodalofficer. [protected]@relianceada.com
Cc: r[protected]@myreliancemail.com
Sent: tuesday, april 26, 2011 12:51 pm
Subject: re: cell no.: 9328 240609.

When we receive your reply for following issue ?
As to-day, 17 days are already passed for caf uploaded and 15 days
Passed -receipt of gsm sim card, which is till pending for activation
!!!

— original message —
From: champaklal & sons.
To: rcomnodalofficer. [protected]@relianceada.com
Cc: r[protected]@myreliancemail.com
Sent: monday, april 25, 2011 4:54 pm
Subject: re: cell no.: 9328 240609.

Madam,
Ref. to our telephonic discussion, again we visited rim bharuch outlet
And from there, we tries a lot but unable to contact you. for every
Dial, your phone no. is always engaged. two times our phone was
Disconnected !
As per discussion, we submit caf no. as follows :-

[protected]

For any further details of our request history, you may contact to your
Bharuch outlet phone no.: 02646 329288.

Awaiting your quick response & reply,
Thanks & regards,
Shailesh mehta.
— original message —
From: champaklal & sons.
To: rcomnodalofficer. [protected]@relianceada.com
Cc: r[protected]@myreliancemail.com
Sent: monday, april 25, 2011 4:05 pm
Subject: fw: cell no.: 9328 240609.

Madam,
Ref. to our telephonic discussion for voice service on my cell no.: 9328
240609, received gsm sim card no. is 89910 63090 00049 4572.
History of my request for converting my cell from cdma to gsm service as
Follows :-

Date of my request letter, submitted to rim outlet, bharuch - dt.:
05/04/2011.

Reliance caf upload date - dt.: 09/04/2011.

Gsm sim card received date - dt.: 11/04/2011.

Assurance given to activate gsm sim card - dt. : within 7 days.

Now to-day's date is 25/04/2011 and yet i am continuously trying with
*333, rim bharuch outlet, nodal officer for activing my sim card !!! a
Very shameful for reliance, india's no.: 1 network !!!
This is my last try & request and tomorrow, i will compel to go for
Further action.
Thanks & regards,
Shailesh mehta.

Kindly inform by return mail. it's a business telephone and you are
Very well aware for the important in business.
Thanking you,
Shailesh mehta.
Champaklal and sons.
B -7, shalimar shopping centre,
Near big bazar, station road,
Bharuch - 392 001 ( gujarat )
Ph.: 02642 240609 / 242941
Mobile : 9328 240609 / 94286 87970
E-mail : [protected]@dataone.in / [protected]@ymail.com / [protected]@champaklal.com
Website : www.champaklal.com [3]

Links:
—
[1] https://www.complaintboard.in/profile-63921
[2] https://www.complaintboard.in/profile-408402
[3] http://www.champaklal.com

—
Champaklal and sons.
B -7, shalimar shopping centre,
Near big bazar, station road,
Bharuch - 392 001 ( gujarat )
Ph.: 02642 240609 / 242941
Mobile : 9328 240609 / 94286 87970
E-mail : [protected]@dataone.in / [protected]@ymail.com /[protected]@champaklal.com
Website : www.champaklal.com