[Resolved]  Reliance Communications — postpaid bill payment regarding

Address:Mumbai City, Maharashtra, 395007
Website:rcom.in

I am using the reliance post paid connection no. [protected] since may 2009 (Initially it was prepaid).

I paid the billing amount of month april. Followings are the details:

1. Date of payment: april 26, 2017
2. Mode of payment: credit card
3. Amount: 332.58
4. Transaction id/payment id/receipt no.: order number:
Orgn[protected]
5. Payment made on: https://recharge.rcom-eshop.com/#postpaid)

I got the email and phone from a company that payment is not made. I continuously writing to them with the payment receipt but they are confirming the payment a.

They have barred my outgoing three times during may 1- may 23, 2017 and finally barred all the services on my number after may 23.

Now i have no services on my phone. They have also added the paid bill in next bill with a late fee.

Please do the needful.
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Sep 2, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2017
Reliance Communications Customer Care's response
Dear Sushil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 25, 2017
Reliance Communications Customer Care's response
Dear Sushil,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction.

Regards,
Reliance Communications
Jul 28, 2017
Updated by Sushil Kumar Prajapati
Please let me know the resolution made at your end, So that the outstanding dues after resolution can be clear as soon as possible. Please also let me know the total dues after resolution.

thanks
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