[Resolved] Reliance Communications — Postpaid port out | |||||
Dear ceo, Reliance commucation, I am post paid customer [protected] Resident 40sector ludhiana. Punjab. Due to worst network i have request for port out from reliance to other services provider but six time reliance people rejected port out even advance money with company if this 7th time company will reject my port request then i will make the poster against the company at my restaurant and whole resident area where i mention that this company is too much cheated and anti customer and harass to customer. I am also make arrangements to go in tri to submit the harassment. Poster and banner are ready to display in whole resident area which is hube of students and very crowded population. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 23, 2017 Reliance Communications Customer Care's response Dear Rajiv, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Feb 28, 2017 Reliance Communications Customer Care's response Dear Rajiv, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
It gives me a great sense of anguish and when i m writing to you.
I am a postpaid customer of reliance bearing mobile number [protected]. I had put up a port out request on 27 Apr 17 and received the relevant code with validity.
I submitted the documents to the new operator on 28 Apr 17 prior confirming from the reliance communications outlet LBS Road Ghatkopar (Mumbai) about the dues n paid an advance bill of rs 440.
It was brought to my notice by the new operator that reliance communications is unethically rejecting the port out requests of hundreds of people by quoting the funny reason wheather the number ia a 3G GSM connection or a LTE 4G.
They suggested me to confirm it from the Relaince communications first n then submit the documents. I again visited your Ghatkopar (Mumbai) outlet of Reliance and asked the details of my number weather it is 3G GSM or a 4G LTE .
To my query, i was verbally told by the Store Manager that my number is a 4G LTE one.
I submitted the documents to the new operator and the documents have been rejected by Reliance quoting i have not put the right option and my number is not in 4g LTE category but in 3G GSM.
Respected Sir/Madam, this is totally an unprofessional method to forcefully retain ur frustrated customers.
It is my humble request to you. Kindly get abide by the norms. otherwise, i will chose a legal way to get back to you.
the most irresponsible way i have faced by you, i m gonna put up a police complain against your Ghatkopar Office for misguiding a government employee and doing 420 act against me.
Beware, this time am submitting the documents again to the new operator.
regards
Anil Kumar