[Resolved]  Reliance Communications — Postpaid CAF non-submission by store

Address:

Kolkata, West Bengal, 700050

I would like to highlight the appalling state of affairs with customer handling in Reliance Communication. I opted to port out of Vodafone to Reliance and it was successfully done on 09/05/2017. Then on Friday morning i found out that out going calls were barred due to non submission of the CAF. I then went to the nearby store from where the porting was requested by myself, to my utter shock found out that my CAF was lying there. I was promised that form would be delivered the same day. TO follow up i went to the shop today and found that it has been shut down indefinitely. Now My questions are :
1. If CAF was not submitted, then how porting request was completed.
2. If the store does not open, then who would be liable for outgoing call that i am supposed to make.
3. As porting has been done why does not the reliance customer care has the dealer details like the contact number for the store.

In light of all these problems please assist me by :
Either : Take action on the dealer and have the form submitted as the onus is on Reliance and its store
OR :: Allow me a means by which i can submit a new CAF to reliance communication office in kolkata directly as no reliance store is willing to accept a new CAF.
IF any of these cannot be done Then,
Allow my number to be ported out of reliance ASAP
Please Respond ASAP .
Thank You !