[Resolved] Reliance Communications — Quality of service

shepinpeter

from Karnal, Haryana

Address:

232104

I am using reliance sim card. Two days ago I have recharged with 149 for free tariff. But each time I am calling someone I am hearing only one thing that is the customer you are calling is speaking to someone else. This is happening with all the calls which I am dialling. I am not able to use my sim card and also not able to make use of my offer. And when I call to the customer service its taking me too long to get connect to an agent but each time I am getting a message saying our customer service associate is unavailable to take call right now and they had disconnecting the call as well. I am requesting you to take necessary action against this and please make arrangements to use the service for which I am making the payments

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Mar 20, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Reliance Communications Customer Care's response Dear Peter,

We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly.

Regards,
Reliance Communications