Reliance Communications — rcom sim card not working

Address:Gandhinagar, Gujarat

As i was travelling in other city, my rcom number was off for a month. During this period i missed out receiving otp or port code which was provided by rcom and hence my 7 years old card stopped working. So i approached rcom customer care centre where i was asked to pay certain amount and provide my old sim and adhaar card so that the customer care people will send it to rcom mumbai office and get it started. But later after a week i got to know that they were not able to do it. Then i went to jio customer care for getting a way out, but the person asked me to get port code first. So as my sim was not working i was helpless to generate that code. Then i approached airtel customer care, where the person took my adhar number and asked me to wait till my code is generated and my same number will get started in airtel postpaid scheme. Nothing worked, so i tried calling and sending mail to rcom-mumbai but there was no reply or response. Hence, roaming & trying this much, everything failed to get my 7 years old reliance number started and now i am helpless. Please help me out as how can i get my old number working back.
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Hi,

My mobile number is [protected]. My reliance sim is not working since last 15 days...please activate it at the earliest...

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