Reliance Communications — re: very poor service of reliance communications# reminder 2

Address:	Gurgaon, Haryana, 122016
Website:	www.rcom.co.in

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Re: very poor service of reliance communications# reminder 2
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Sanjoy khatua
Sep 28 (5 days ago)

To jyoti. Mathur, reliance, l, trai, ddgpg-dot, secy-dot, director, office, vinod. Sawhny, gsm. Customerca., rcomappellatea., secretary, bcc: rajeev. Narayan, bcc: rtlappellate. A., bcc: corporatecare, bcc: myservices, bcc: nch-ca, bcc: jst-dot
Dear all,

After 5 days over still now i'm not getting any call 📞 or revert from your end what the hell man???

Total rs. 40 was deducted in 6 days. Kindly look into matter in highest priority basis and do needful immediately as soon as possible.

Hence, i request u to that actually i've put a complaint about reliance system bad service nothing more else totally worst service. Please helpout me how to gets this retaliations offer urgently or i'm requesting to all reliance team that please provide any solution for the same issue and escalated this matter to concern department and take action immediately also give my docket number and call back my registered number accordingly for the customer service experience.

I am trying to find my way to complaint you in pg portal nothing more else.

What i am looking for against my complaint???

1. Kindly stop ✋ this fraud working, without any concern valuable balance was deducted from my main account why i don't know what to do???

2. The outgoing and incoming services should be activated on my mobile with incoming and outgoing services.

3. The network problem should be resolved as soon as possible or i should be given a deadline for resolving the same.

Kindly do needful immediately and as soon as possible and take action against backend and technical team nothing more else also will be should try to give best services of valuable customer.

Regard's,
Sanjoy khatua
[protected]
[protected]

Sent from 'my samsung j7' smart phone

Happy durgapuja and best wishes to you & your family

On sep 27, 2017 12:34, "ddgpg-dot" wrote:
“dear sir / madam, in order to ensure better handling of your grievance, you are requested to lodge your grievance online in pgportal of government of india at http//www.pgportal.gov.in ”
Ddg (Pg), dot

On 09/23/17 04:01 am, sanjoy khatua wrote:
Dear reliance team & grievance,

This is infrom to that actually i've complaint about regrading of my relaince gsm premium number which was [protected] wrongly debited my balance in daily basis (Rs.3+3+3=9) with out any information or intimation why i don't know, what is the wrong with me???

R you joking with me hmmmmmmmmm???

I would like to file my extreme dissatisfaction with reliance communication customer service.

Your response really don't make any sense to my earlier email. I asked to your manager to reply me as an evidence of highest point escalation. But still you don't bother to any words what i say here. I'm sill unable to received any positive response from your customer service representative and mailing team. Why the hell you neglect to consider any of my emails.



I have been paying for a faulty reliance 4g service for more than used 7th years now and this is a reoccurring issue with your servers which keeps coming back it has happened 5 times in last 6 months. (Kindly note that :- don't tell me we are unable to process the request for the waiver. If you don't wish to receive these sms in future then we request you to deactivate flash sms service and keep your handset in lock mode when not in use to avoid dialing o[censored]ssd codes which results in ussd service activation. To deactivate the flash sms service, kindly perform the procedure in your handset as given below: go to r menu r live activation deactivate ok assuring you of our best services always. Thank you for contacting reliance customer care.) your inefficient team is not able to resolve this issue and no manager from your team is ready to take accountability to fix it.

Such is the pathetic situation



Who is going to pay for the faulty service? How do you compensate me for your service not working for almost for a complete month?

It's a totally miss managed service that reliance gsm is giving services also totally unsatisfied with the service. I should say these organizations are charging money in regular basis for not giving any facility, they are not cooperative. They charges for every damn thing and they are cheating the employees, organizations because they don"t think about customer and they are only worried about their quarterly profit.

Where is the proof that my case has been escalated. I am really struggling hard to write up decent words in my email. Because i just see that you guys continuously don't give any damn to my request. And from the very beginning i am telling you that you guys are pathetic and highly unprofessional mailing team & backend team.



I am trying to find my way to complain you in public ⛣ forum nothing more else.

What i am looking for against my complaint???

1. Kindly stop ✋ thisfraudd working, without any concern valuable balance was deducted from my main account why i don't know what to do???

2. The outgoing and incoming services should be activated on my mobile with incoming and outgoing services.

3. The network problem should be resolved as soon as possible or i should be given a deadline for resolving the same.

Kindly do needful immediately and as soon as possible and take action against backend and technical team nothing more else also will be should try to give best services of valuable customer.

Regard's,
Sanjoy khatua
[protected]
[protected]

Sent from 'my samsung j7' smart phone

Mail delivery subsystem
Address not found your message wasn't delivered to [protected]@gov.in because the...
Sep 28 (5 days ago)

Sanjoy khatua
Sep 29 (4 days ago)

To mail
Resending.

Regard's,
Sanjoy khatua
[protected]
[protected]

Sent from 'my samsung j7' smart phone

Final-recipient: rfc822; [protected]@gov.in
Action: failed
Status: 5.0.0
Remote-mta: dns; mailgw. Nic.in. (164.100.2.6, the server for the domain gov.in.)
Diagnostic-code: smtp; 550 #5.1.0 address rejected.
Last-attempt-date: thu, 28 sep 2017 02:16:38 -0700 (Pdt)

— forwarded message —
From: sanjoy khatua
To: jyoti. [protected]@nic.in, reliance, l, trai, [protected]@nic.in, [protected]@nic.in, [protected]@core. Nic.in
Cc: [protected]@gov.in, vinod. [protected]@relianceada.com, gsm. [protected]@relianceada.com, rcomappellateauthority. [protected]@relianceada.com, [protected]@trai.gov.in
Bcc:
Date: thu, 28 sep 2017 14:46:33 +0530
Subject: re: very poor service of reliance communications# reminder 2
*dear all, *

After 5 days over still now i'm not getting any call 📞 or revert from your
End what the hell man???

Total *rs. 40* was deducted in 6 days. Kindly look into matter in *highest
Priority basis *and do needful immediately as soon as possible.

*hence, i request u to that actually i've put a complaint about reliance
System bad service nothing more else totally worst service. Please helpout
Me how to gets this retaliations offer urgently or i'm requesting to all
Reliance team that please provide any solution for the same issue and
Escalated this matter to concern department and take action immediately
Also give my docket number and call back my registered number
Accordingly for the customer service experience. *

*i am trying to find my way to complaint you in pg portal nothing more
Else. what i am looking for against my complaint??? 1. Kindly stop ✋
Thifraudud working, without any concern valuable balance was deducted from
My main account why i don't know what to do??? 2. The outgoing and incoming
Services should be activated on my mobile with incoming and outgoing
Services.3. The network problem should be resolved as soon as possible or i
Should be given a deadline for resolving the same. kindly do needful
Immediately and as soon as possible and take action against backend
And technical team nothing more else also will be should try to give best
Services of valuable customer.*

Regard's,
Sanjoy khatua
[protected]
[protected]

Sent from 'my samsung j7' smart phone

*happy durgapuja and best wishes to you & your family*

On sep 27, 2017 12:34,"ddgpg-dot"wrote:

*“dear sir / madam, in order to ensure better handling of your grievance,
You are requested to lodge your grievance online in pgportal of government
Of india at http//www.pgportal.gov.in ”*

*ddg (Pg), dot*

On 09/23/17 04:01 am, *sanjoy khatua * wrote:

*dear reliance team & grievance, *

*this is infrom to that actually i've complaint about regrading of my
Relaince gsm premium number which was [protected]
Wrongly debited my balance in daily basis (Rs.3+3+3=9) with out any
Information or intimation why i don't know, what is the wrong with
Me??? *

*r you joking with me hmmmmmmmmm???*
*i would like to file my extreme dissatisfaction with reliance
Communication customer service.*

Your response really don't make any sense to my earlier email. I asked to
Your manager to reply me as an evidence of highest point escalation. But
Still you don't bother to any words what i say here. I'm sill unable to
Received any positive response from your customer service representative
And mailing team. Why the hell you neglect to consider any of my emails.



*i have been paying for a faulty reliance 4g s*
*ervice for more than used 7th years now and this is a reoccurring issue
With your servers which keeps coming back it has happened 5 times in last 6
Months. (Kindly note that :- don't tell me *we are unable to process the
Request for the waiver. If you don't wish to receive these sms in future
Then we request you to deactivate flash sms service and keep your handset
In lock mode when not in use to avoid dialing o[censored]ssd codes which results
In ussd service activation. To deactivate the flash sms service, kindly
Perform the procedure in your handset as given below: go to r menu r
Live activation deactivate ok assuring you of our best services
Always. Thank you for contacting reliance customer care.) *
*your inefficient team is not able to resolve this issue and no manager
From your team is ready to take ac
— message truncated —

Mail delivery subsystem
Sep 29 (4 days ago)

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The response was:
550-5.2.1 the user you are trying to contact is receiving mail at a rate that 550-5.2.1 prevents additional messages from being delivered. For more 550-5.2.1 information, please visit 550 5.2.1 https://support.google.com/mail/?p=ReceivingRatePerm v8sor231697pfa.56 - gsmtp

Final-recipient: rfc822; [protected]@googlemail.com
Action: failed
Status: 5.0.0
Diagnostic-code: smtp; 550-5.2.1 the user you are trying to contact is receiving mail at a rate that
550-5.2.1 prevents additional messages from being delivered. For more
550-5.2.1 information, please visit
550 5.2.1 https://support.google.com/mail/?p=ReceivingRatePerm v8sor231697pfa.56 - gsmtp
Last-attempt-date: thu, 28 sep 2017 12:24:05 -0700 (Pdt)

— forwarded message —
From: sanjoy khatua
To: mail delivery subsystem
Cc:
Bcc:
Date: fri, 29 sep 2017 00:47:14 +0530
Subject: re: delivery status notification (Failure)
Resending.

Regard's,
Sanjoy khatua
[protected]
[protected]

Sent from 'my samsung j7' smart phone

On sep 28, 2017 14:46,"mail delivery subsystem"
[protected]@googlemail.com wrote:

[image: error icon]
address not found
your message wasn't delivered to *[protected]@gov.in* because the address
couldn't be found. Check for typos or unnecessary spaces and try again.
the response was:

550 #5.1.0 address rejected.

final-recipient: rfc822; [protected]@gov.in
action: failed
status: 5.0.0
remote-mta: dns; mailgw. Nic.in. (164.100.2.6, the server for the domain
gov.in.)
diagnostic-code: smtp; 550 #5.1.0 address rejected.
last-attempt-date: thu, 28 sep 2017 02:16:38 -0700 (Pdt)


— forwarded message —
from: sanjoy khatua
to: jyoti. [protected]@nic.in, reliance, l
devang. [protected]@relianceada.com, trai, [protected]@nic.in,
[protected]@nic.in, [protected]@core. Nic.in
cc: [protected]@gov.in, vinod. [protected]@relianceada.com,
gsm. [protected]@relianceada.com,
rcomappellateauthority. [protected]@relianceada.com, [protected]@trai.gov.in
bcc:
date: thu, 28 sep 2017 14:46:33 +0530
subject: re: very poor service of reliance communications# reminder 2
*dear all, *


after 5 days over still now i'm not getting any call 📞 or revert from your
end what the hell man???

total *rs. 40* was deducted in 6 days. Kindly look into matter in *highest
priority basis *and do needful immediately as soon as possible.



*hence, i request u to that actually i've put a complaint about reliance
system bad service nothing more else totally worst service. Please helpout
me how to gets this retaliations offer urgently or i'm requesting to all
reliance team that please provide any solution for the same issue and
escalated this matter to concern department and take action immediately
also give my docket number and call back my registered number
accordingly for the customer service experience. *





















*i am trying to find my way to complaint you in pg portal nothing more
else. what i am looking for against my complaint??? 1. Kindly stop ✋
thfraudrud working, without any concern valuable balance was deducted from
my main account why i don't know what to do??? 2. The outgoing and incoming
services should be activated on my mobile with incoming and outgoing
services.3. The network problem should be resolved as soon as possible or i
should be given a deadline for resolving the same. kindly do needful
immediately and as soon as possible and take action against backend
and technical team nothing more else also will be should try to give best
services of valuable customer.*







regard's,
sanjoy khatua
[protected]
[protected]

sent from 'my samsung j7' smart phone


*happy durgapuja and best wishes to you & your family*




on sep 27, 2017 12:34,"ddgpg-dot" wrote:

*“dear sir / madam, in order to ensure better handling of your grievance,
you are requested to lodge your grievance online in pgportal of government
of india at http//www.pgportal.gov.in ”*

*ddg (Pg), dot*

on 09/23/17 04:01 am, *sanjoy khatua * wrote:

*dear reliance team & grievance, *


*this is infrom to that actually i've complaint about regrading of my
relaince gsm premium number which was [protected]
wrongly debited my balance in daily basis
— message truncated —

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