[Resolved] Reliance Communications — Recharge amount 152 plan not activated | |||
My name is Sumit Badaya and I am from Jaipur, Rajasthan. My Reliance GSM prepaid number is [removed]. Today, on 28th March 2017, I recharged my number with Rs.152/- from paytm. The recharge was successful, amount got deducted from my bank account. After recharge, I got an SMS from Reliance as follows: "Dear customer, this RCV cannot be used in conjunction with your current plan". The 152 plan was not activated on my number. I didn't get any refund to my bank account. Kindly look into the matter and either give me refund of Rs.152/- or activate the offers mentioned for Rs.152/- plan on my number. Please do the needful ASAP! Was this information helpful? | |||
Mar 29, 2017 Complaint marked as Resolved solved Reliance Communications customer support has been notified about the posted complaint. Verified Support Mar 29, 2017 Reliance Communications Customer Care's response Dear Sumit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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