[Resolved] Reliance Communications — Recharge amount not credited | |||||
I had recharge yesterday with the full talktime offer of Rs.75 on my reliance GSM no. [protected] (Circle - Maharashatra). But the same has not been credited to my account and i am unable to make any calls. Also when i called the reliance toll free no 198, after selecting the option of speaking to customer care representative, my call was not transferred and it was disconnected after saying 'Thank you for calling reliance'. The same thing is happening every time and there is no proper support from the customer care department for any issues or difficulties faced by us. Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 28, 2017 Reliance Communications Customer Care's response Dear Jaikishan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 29, 2017 Reliance Communications Customer Care's response Dear Jaikishan, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
 1 Comment | |||||
Comments
One week over but still my postpaid connection has not been activated.such a poor customer service even your Raipur area managers are not picking up the call.
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