[Resolved]  Reliance Communications — refund issue - broadband service escalated on[protected] refund issue not resolved

Address:

Ahmedabad, Gujarat, 380063

Sir,
My name is mohanan p. Pillai. I had cancelled the broadband service subscriber id :[protected] on dated[protected]. As per trai rules and also committed by the company my eligible refund of rs.3162/- after deducing data usage charges for 19 days wwas supposed to give me by dd within 60 days from the date of termination i. E. From[protected]. 60 days completed on[protected]. As on date i. E.[protected] i have written number of refund requests to their customer care e-mail id : [protected]@reianceada.com but non of my e-mails are not responding. When i called to the customer care number[protected] one of the executive told me that reliance communications ltd is not existing. I wonder whether the company is existing or not. My e-mails sent to rcom appallate authority is bouncing without delivering to their inbox.

When i do complaint through this page, they replies on the page saying that their concerned team is working on it.in my earlier complaint, they mentioned in the month of august 2017 as it has been resolved.

Sir i have not received my money back. It is miserable situation that nobody is responding to my e-mail and calls and sit with my money.

Regards,
Mohanan p. Pillai
E-mail : [protected]@gmail.com