Reliance Communications — refund not received for reliance number [protected]

Address:

410206

Dear Rcom Authority

I have not received the refund of (Rs.) 828.00 yet. its been more than a month since your last generated bill. When can I expect the refund amount?
I have sent several emails to Reliance Customer Care rcom.[protected]@relianceebill.com & [protected]@relianceada.com with no response. I hope this will be sorted soon

Reliance number [protected]
This Month's Charges (Rs.) -353.29
Relationship number[protected]
Total Due amount (Rs.) -828.00
Bill period 07-Nov-2017 to 23-Nov-2017

Regards
Kishore Kashyap