[Resolved]  Reliance Communications — regarding bill

Address:121001

I had purchased a dongle from reliance communications store on neelam bata road and suddenly internet had stopped functioning. I had stopped paying the bill. The reason that i had discovered that my dongle had updated for 4g and i had to pay again for the same dongle to run internet on that. After few months, i had received a call from a girl which was stating to be from tees hazari court and was demanding the final payment of my closed dongle. She is having some relations with suraj, a representative of reliance communications. She told me to do the payment by billdesk and told me to provide her the transaction number for the same. I had done the payment. But till now, i am receiving calls from reliance communications for the again payment of the same bill. I had done the final payment of rs. 1220. My closed rcom no. Is [protected]. I had already provided the transaction receipt of the same to many representatives of the reliance communications but they keep on sending me messages and keep doing calls. My transaction identification number is[protected] and date is[protected] and time is 14:19:01. Dongle number is [protected] and relationship number is[protected].
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Sep 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 17, 2017
Updated by Sikharwar
Dear Sir/mam,

My alternate contact number is [protected]. But Please be noticed that Donot try to provide me the same solution that it will get updated in some days as provided previously.

Thanks,
Shikarwar
Sep 21, 2017
Updated by Sikharwar
Dear Sir/Mam,

Why you keep marking as Resolved when the complaint is not resolved till now.

Kind Regards,
Sanjay Singh
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