[Resolved]  Reliance Communications — Regarding e notice

Address:411027

Hi,

I have already put a compliant regarding mails / sms that i am getting for some outstanding bill. On my previous complaints, i received a call from your office on Monday who told me actual outstanding is 465 instead of 1178. I asked that person to drop me a mail on the same which he hasn't.

To my surprise i recevied another mail today. PFB the same.

E-Notice reli.zen.[protected]@gmail.com via relianceswift.com
11:40 AM (48 minutes ago)

to me


APPENDIX – M

Notice U/s 20(2) of Legal Services Authorities Act, 1987

DATE 01/11/2016

From,

The Secretary,

Pune Suburban District Legal Services Authority,

District Court, New Building

Shivaji Nagar, Pune – 411 003.

PARTHA ROY

FLAT NO D 7 304 KUNAL ICON

NEAR JAGTAP DAIRY PIMPLE SAUDAGAR PUNE PUNE

CAF No[protected], MDN No [protected]

Ref: - Pre-Litigation No LK/OCT16/Z8OCT105008 of NOV 2016.

Subject: - Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of CAF No[protected], MDN No [protected] before the Lok-Adalat for determination.

Sir/Madam,

Apropos to the subject mentioned above, you are hereby informed that, the Applicant Reliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs 1178/- has arranged an Pre-Litigation Lokadalat on Saturday dated 12/11/2016 at 11.00 AM to 3 PM. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:-

1. Type of the bill :Telephone/Data Card service rendered.

2. Name of Customer : PARTHA ROY

3. Total Outstanding amount : 1178/-

Please pay the same on or before[protected] to withdraw the case

Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat u/s 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination. Hence you are requested to remain present in the Pre-Litigation Lokadalat, which will be held at District Court, Pune on 12th day of November, 2016 and get resolved the matter.

Treat this as Most Urgent.

Pre-Litigation Place, Time & Date:

Dist Court Building, Shivaji Nagar, Pune – 411 005

On Saturday 12th November, 2016 at 11.00 AM TO 3 PM

CHEQUE / DD TO BE ISSUED IN FAVOUR OF “RWSL A/C RIS “[protected]"

and despatch to the following ADD:-

Reliance WebStore ltd

Bldg B 18 Office No A1, Kubera Park Society

Beside Fakhri Hill Soceity Opp. Salugther House

Near Lulla Nagar Chowk Kondhwa Pune 411040

FOR PAYMENT THROUGH NEFT

Account Name Reliance Webstore Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036084

After making the payment, please provide Bank Name, UTR code / Transaction Ref No. with Snap shot of the payment.

By Order

(Secretary, Pune Dist Court)

Contact No: IRFAN [protected] (10.30 am To 1.00 pm & 2.30 pm to 5.30 pm)

E-mail ID Reli.zen.[protected]@gmail.com

NOTE – This is a computer generated sheet, hence no need of signature.

My point here is whether anybody in RCOM monitoring such harassment or whether this is just prank. The mails are coming from a gmail server. Is this authentic??

Can someone please look into this and resolve the same. Am expecting more professionalism and righteous approach from the management.

regards
Partha
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Dec 13, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2016
Reliance Communications Customer Care's response
Dear Partha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 12, 2016
Reliance Communications Customer Care's response
Dear Partha,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Cheers,
Reliance Communications
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