Reliance Communications — regarding reliance data card bill payment - pre litigation

Address:Mumbai City, Maharashtra, 700156
Website:www.rcom.co.in

This complaint is regarding an email received from "rcom. [protected]@relianceada.com" with subject as "cibil updated" and contains the information about pre-litigation. I purchased a reliance broadband device in 2010. Caf no:[protected] mdn: [protected]. I experienced very poor network speed which i have never ever seen. And i was student that time during my college days and when i passed out in 2012. And i was about to leave jaipur. Before leaving i have visited several times to reliance store office in order to stop broadband services. And they assured that it will be stopped from next month. So i left jaipur in 2012. And i relocated to bangalore for job. And meanwhile in search of job and new life, i stopped using mail id and contact number which i was using in jaipur. And by not using that mail id frequently, i forgotten password of it.
And when yesterday night, i opened my desktop which i was using college times. The gmail id was saved in browser and it opened. And i found that in mail id, there was a lot of mails from reliance rcom about paying the payment due: 1206. And it was showing pre-litigation no as well.
I was really shocked and tensed, so i paid the payment online without in going details about payment due.

So, as i paid the amount. Please its my request to close all the complains n all in my name. And please contact me to resolve my issue.

Payment details information:
Receipt no: amip94329315
Relationship number:[protected]
Subscriber number: q_[protected]
Transaction reference number:[protected]

I have got the mails from "rcom. [protected]@relianceada.com". And when i am trying to reach his/her contact number r j shaikh, cell phone is off and i am not able to contact.

Please it's my request close this issue as soon as possible. And please someone reply and message me, regarding this issue. I am waiting for your reply.
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Complaint comments 

Comments

The reliance communications has committed a fraud in port out of mobile number to jio in the month of November 2017, the same is complained by primary customer but not resolved till date

i request to strike down the port and to replace the sim of reliance of primary customer with Jio sim as earliest.

i hope the needful will be done earliest

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