[Resolved]  Reliance Communications — Reliance broadband connection id no.[protected]

Address:Pune, Maharashtra, 110058
Website:[email protected]

Quote
"Dear Sir,
As i have made request for discontinue of the above said broadband three times on 23 feb. 2017 and on 18 mar 2017 and finally on 3rd april 2017 vide reference mo.[protected]. Every time they goofed me up. Now fonally i stopped the monthly bill payment.
Neither they discontinue/terminate my above connection nor they are listening my requeste.
Please discontinue this connection as early as possible ane refund my advance money deposited at the time of jooning reliance family.
You are requested to please look in to the matter and do the needful at your end.
Thanks n best regards.
Surinder Singh"
Unquote

This is the mail I had sent to the company on 25th April 2916 there is no response to this mail. Instead of that they are sending my repeated SMS on my registered mobile that please pay Rs. 629.88 immediately. As there is one month advance rental to this company. They are now not disconnecting the above said connection nor they are refunding my advance rentals deposited by me at the time of booking of this connection.

Please do the needful at your end at your earliest.

Best Regards,

Surinder Singh
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May 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2017
Reliance Communications Customer Care's response
Dear Surinder,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 29, 2017
Reliance Communications Customer Care's response
Dear Surinder,

As per your telephonic discussion with our representative, we request you to kindly make the payment of the outstanding amount to avoid any further inconvenience. We value your relationship with us. Thank you for choosing Reliance. Thank you!


Regards,
Reliance Communications
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