[Resolved]  Reliance Communications — Reliance Broadband Incomplete termination

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi I've been a customer of reliance broadband for a year. One day my broadband stopped working, I filed a complaint to customer care then they told me that it'll be resolved within a day or two. It remained as it is for more than a week. Then I decided to terminate the connection which took me over 3 weeks of calling customer care because every time they told me that it's under process. I do not know whether the termination has been done or not because they had not come to collect the devices at my resident.
One day I got a call from some Riya Sharma who's abusing me on phone and threatening me to send me to jail if I hadn't paid off my due amount which was according to her 1059, of which I don't have any idea. After a month I recieved a legal notice from advocate Sukhpreet Malhotra threatening me to take a legal action against me. And top of all, legal letter says that the connection was terminated because I couldn't had paid the bill which is completely wrong as it was I who requested to terminate the connection. It's a lot of trouble for me in-spite of paying the bill on time for a year.