Reliance Communications — reliance gsm network

Address:

Allahabad, Uttar Pradesh, 211008

My reliance gsm no. [protected]. I want to port it.
But i can't find any network on my no. Although my sim is readable by phone.
Due to no network on my phone despite having sim card in place and readable,...
I'm unable to send sms at 1900 to generate a pin required for porting. Kindly help plz
. N due to no network i also can't contact custmr care no.
And on trying for network settings manually i cant see the reliance. And no other available networks can be accessed.
Plz help