Reliance Communications — reliance gsm sim

Address:

625531

My mobile number is [protected]. I purchased this sim from jaipur.in the starting of september i have recharged for some rate cutter, internet pack, top up for the same number. As long as i was in jaipur i could enjoy the benefits of the packs. At sep 15, i moved to tamil nadu. Then the problem started, initilally when i tried calling to local number, the call went to some random number in karnataka state. When my family members tried calling me, it was connected to somebody else. Now even i could not call anybody, because none of my plan is showing active. I opted for more than 70 days, but it is not showing properly. One of my friend approached reliance store in jaipur regarding this as i asked him to do so. He has been told that my number is given to somebody else as my sim was not active for more than 6 months. I do acknowledge that i did not use it. But when i recharged it i did not get any error message, even the sim was active, i made test calls from my friends number before doing recharge. As a user how should i know that my number is not active. I feel very bad about this. Now only intrrnet pack is active. I am unable call customer care also. As reliance is such a big organization i did not expect this unfair practice. I request you to look into this issue and wish this should not happen to others in future. Thanks in advance with the hope that my complaint will be resolved.