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Reliance Communications

[Resolved]  Reliance Communications — Reliance NetConnect Broadband worst service

Address:Kurnool, Andhra Pradesh

My net connect number [protected], I am facing the problem is that when I recharging on-line they provide plans as well as additional benefit data, after recharging they added only original data but they never added benefited data. so many times i mailed them but their negligence answers i tied allot. at present month i recharged with Rs. 1099 (10GB + 2GB additional usage benefit) on[protected], receipt id is AMIR53039976. till the date[protected] they did not added the benefited data. I mailed my problem to appellateauthority.[protected]@relianceada.com and Netconnect.[protected]@relianceada.com but they did not respond my problems since i facing from December 2013. So many times i inform regarding my problem i received negligence answers and not up to the mark. I realised that they are provided the fake service and worse services
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
May 05, 2014
Updated by navanth31 and always they send like

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

We have taken up your issue and will get it resolved on priority.

Once the mentioned issue is resolved, we will notify you via e-mail or Phone call within 24 hours.

We request your co-operation in this regard.

Assuring you of our best services always.


but till now they did not solve and they are not assuring the best services also

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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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i hate this services (Reliance)
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Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Reply
first i hate u r services,


call me on this number [protected]
Reply
till now the benefited data not added
receipt id is AMIR53039976. till the date[protected] they did not added the benefited data.i requesting you (reliance) that i[censored] r not giving assured services please pay back my amount.
call me [protected]
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