Reliance Communications — reliance not terminating service, sending bills

Sujata Tillu

from Ponda, Goa

Address:

Pune, Maharashtra, 411004

I have been requesting since January 2018 to terminate service settle account and stop sending bills. Mails are not answered, customer care calls are never answered and there is no Reliance shop in Pune where complaint can be lodged!!. On the top of it, bills were sent for Jan & Feb 2018. My subscriber id is [protected]. Wipod 4GLTE is useless since past 3, 4 months.
Requested Reliance since January 2018 to terminate service.Why bills are sent when there is no service from Rcom and when I do not want Reliance as my service provider? Why my service termination requests since January 2018 are not answered and my service terminated? I have paid bills till Feb 2018, even when there was no service provided from Rcom. Henceforth I wont be paying bills rather Rcom should be returning money which they accepted without providing any service
- Sujata
Pune

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Reliance Communications customer support has been notified about the posted complaint.

Mar 06, 2018

Updated by Sujata Tillu Hello Sir/Madam,
Request you to terminate service to subsriber ID [protected] immediately & stop sending bills. Since 9 January 2018, I have been requesting Reliance Rcom to terminate service, settle my account and stop sending bills.
I am staying in Pune. There is no Reliance shop in Pune where I can lodge my complaint. I am writing emails since 9 January 2018, they have not been answered even once. Your customer care numbers are not answered. My complaints are not answered and I am being sent bills for January & February 2018, which I have Paid.
Where to lodge my complaint? Why are you sending bills when their is no service from you and I do not want reliance as my service provider?
Please stop this looting immediately.

Thanks & Best Regards,

Sujata Tillu (Pune)
Reliance Subsriber ID [protected]