Reliance Communications — reliance people / employees (sunita chauhan - [protected]) speaking for paying bills do not know how to speak to consumers ([protected])

Address:

Burdwan, West Bengal, 713302

Reliance communications is such a big company with such great owners behind it, but highly disgraceful are some of its employee's. Such employees ruin the good long relations between the consumer and the service provider.

My mr. Kalipada bhattacharyya and mrs. Annapurna bhattacharyya, has been using services of reliance communications for quite a long now, but today it is sad to state that they are forced and compelled of reliance communications to move and port out or close the connections.

Complaint :- mr. K. P bhattacharyya. +91 [protected], was been used by mrs. Annapurna bhattacharyya, who is less user of mobile, the reliance service agent explained a plan in the month of june 2017 end, for which she stated, she would look into it next month and get the plan converted after discussion. The plan was forcefully converted in the next month without any notice. Till june the bills were duly paid on time, after the forceful thing which later came into notice, her services to the above number was stopped. Then she started getting calls, for the higher plan, which she was forcefully activated, she kept denying that she would pay the original bill plan rather the revised forced one. Today 23/09/2017, she gets a call from +91 [protected], on enquiry she stated her name to be sunita chauhan. Mrs chauhan the illiterate lady, who does not know how to speak and teaches if the bill is unpaid within monday, she would file a case. Just to teach the lady a lesson, the bill is been paid.
But i want an appology letter from reliance from the ladies side, for speaking harshly to the customer, if not we will be complelled to file consumer complaint suite on reliance communication name.

Please duly check the recorded lines to get to know what exactly happened. And at the same time kindly terminate the connection [protected] asap, as we dont wish to further continue in this manner.

We would be reacheable over mail :-
[protected]@gmail.com
Mrs. Annapurna bhattacharyya - [protected].
Mr. Kalipada bhattacharyya - [protected]