[Resolved] Reliance Communications — Reliance Pro 3 not deactivated and bad service | |
Dear Sir/Madam, I am Prabhagar, I purchased the relaince Pro data card for Rs.2000 and my plan is 40GB - Rs999/month. (Reliance No : Data card no : [protected] and [protected]). I paid all the bills till my usage and due to connectivity issues, i requested for disconnection of my plan. I dont know, why you guys upgraded me to a 4G plan. And more over due to the connectivity issues, i cant able to access the reliance pro datacard for one month, i raised a complaint against it, you guys replied " we will refund you the money". Now its a kind of i paid extra money to reliance for which there is no data used from my side. However, all of a sudden i got a letter from reliance communication to pay huge bills, for which i didnt use any data. Its quite surprising. On top of all the miseries we faced because of your poor customer care and service, how come you guys ask to pay bills ? Of course i paid extra for a month, with out usage. I tried multiple times in reliance store, but no response. Tried multiple times to customer care, but no response. Please, I need some help badly. My contact number : +91 [protected] Was this information helpful? | |
Dec 31, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Reliance Communications Customer Care's response Dear Prabhagar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |
Add a Comment | |
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment