[Resolved]  Reliance Communications — Request for disconnection of reliance netconnect service - reg

Address:600024
Website:www.rcom.co.in

Dear Sir,
I would like to bring to your kind notice that, I made a request to your customer service for disconnection of Net Connect account.
I have sent mail to the so called Customer Service of Reliance Communication [protected]@relianceada.com, and their appelate authority rcomappellateauthority.[protected]@relianceada.com (Mail Copies Attached) requesting for disconnection of Net Connect Service. But I understood that the mail id given in their bills and website customercare @relianceada.com is not for the use of customers. In this regard executives contacted me and said that we will disconnect the connection and asked me to pay me the full and final settlement and email was sent from Mr.Chandrasekar.[protected]@relianceada.com (Mail Copy attached) as per the mail I have paid Rs.Rs 721/- (Receipt attached) and to my surprise I am receiving pending dues mail and legal mails
Suresh,
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Feb 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jan 13, 2017
Updated by Koroth Suresh
Dear Sir,

Attached Communication made with Reliance Customer care and the Settlement mail sent from Reliance and the payment made upon the mail received from them

Suresh

Verified Support
Jan 13, 2017
Reliance Communications Customer Care's response
Dear Suresh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I made call on reliance no. on 29-12-16 for which deducted Rs.69 from voice balance instead of Rs.6 because I activated STV of Reliance to Rel. 10 ps/min.

Can contact me on Mob[protected]

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