[Resolved] Reliance Communications — Rupees 90 deducted from mobile balance and call not connect 198

sandeep8757

from Gurgaon, Haryana

Address:	486446
Website:	www.rcom.co.in

Respected Sir,
I have rupees 159 balance in my mobile no. [protected] on 1 Dec 2016.
I checked my balance on 6 Dec 16 at 12 AM then balance was Rupees 63.76.
I again check my mobile balance on same day 6 Dec at 2.50 PM then balance happened Rupees 33.76.

Rupees 60 Deducted between 1 Dec 16 to 6 Dec 16 at 11 AM.
and Repees 30 deducted between 12 To 3 PM on 6 Dec 16.

Total Rupees 90 (60+30) Deducted from my mobile balance by mistake of company.

So please see attached picture of balance and Refund my mobile balance 90 Rupees.

+3 photos

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Jan 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Dec 07, 2016

Updated by sandeep8757 If my no. Go out of coverage area then call me in my another no. [protected] or [protected]

Verified Support

Dec 07, 2016

Reliance Communications Customer Care's response Dear Sandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Dec 29, 2016

Reliance Communications Customer Care's response Dear Sandeep,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications

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Comments

manu99

I am new reliance gsm user and my no. is [protected].Rs 60 is deducted from my main balance because of a VAS "ShotforBiscSub60" which was not activated my me. So i want my refund.