Reliance Communications — security amount refund

We have taken telemarketing number from rcom and we surrender it after use. While purchasing we have gave 1l as security amount. We are mailing to get refund to rcom appellate since march but everytime we are getting some copy paste predefined email"we are working on your issue" now as rcom is closed we are not hearing from them. Rcom has confirmed over email that they have to return our money after deducting last month bill so approx 99k something amount we should get as refund. We have all the documents and email communication in hand. We tried reaching trai and dot but not getting revert from them too. Before reaching to pmo we thought to write on consumer forum.

We will provide all receipts and communication as an when required.

Reach us on [protected]

Regards
Anuj tongia