[Resolved] Reliance Communications — sim did not convert in prepaid.

rajeshgupta422

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I need to covert my number [protected] from postpaid to prepaid. For that i visited reliance store sector 22 noida and pay my all due amount as 500 and fill postpaid to prepaid migration form and also pay 99 rs for new sim.

Reliance executive provided me a new sim and told that it is prepaid sim. When i insert that new sim in my phone, again that new sim is working as postpaid sim.

Sim did not convert into prepaid.

Kindly help

Was this information helpful?

No (0)

Yes (0)

Sep 8, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

Reliance Communications Customer Care's response Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jul 26, 2017

Updated by rajeshgupta422 Alternate number is [protected]