[Resolved] Reliance Communications — Sold a Sim for Rs.300/- but services not provided. | |||||
On 13, 14 September, contacted by Mktg. Exec. Ms. Mansi ([protected])for better services in less payment to my mobile [protected] by Reliance. She advised to provide 2 photograph, a copy of Aadhar Card and Rs.300/- against 4G Sim. On 14-9-16 Mr. Shiv ([protected]) approached from Reliance. I handed over required docs. and Rs.300/- against receipt No.CIL 10903 with a 4G/LTE Sim No.[protected]R. On 18-9-16 received call from [protected] who advised me to Port my No. and send details. I Ported and sent detail as Port Code DD679314 dt.18/9 with availability upto 04/10/16 by SMS to Caller & Ms.Mansi . On 21-9 & 03-10-16 Email sent to gic.[protected]@gmail.com, [protected]@ relianceada.com but reply not received. On 25, 27 Sep & 1st October spoken to Ms. Mansi but nothing happened. On 04-10 Email sent to both addressee to refund Rs.300/- and take back their Sim, but reply not received. On 11 & 15-10 I tried to lodge my complaint but it was not registered due to some reason. Bhaskar Kumar Lal [protected], bhaskar.[protected]@gmail.com Was this information helpful? | |||||
Nov 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Reliance Communications Customer Care's response Dear Bhaskar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 27, 2016 Reliance Communications Customer Care's response Dear Bhaskar, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
1 Comment | |||||
Comments
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have already informed in my complain to you and your customer services that due to failure of your promises i do not want to go with Reliance.
You are requested to kindly close that matter by collecting your sim from me and refunding Rs.300/-to me at the earliest.
Thanks